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Inspections

These web pages link to information about routine inspections carried out by the Vancouver Island Health Authority (VIHA).

> Food Facilities (Restaurants)

> Community Care Facilities (Residential Care and Child Care)

> Drinking Water Facilities

Food Facilities

> View food facility inspection reports

Environmental Health Officers carry out inspections for food facilities, including restaurants. Food inspection occurs at the federal, provincial and local levels.

Locally, food control initiatives are aimed at preventing food borne illnesses through safe food management. The monitoring process includes assessment, inspection, sample gathering and evaluation.

Food facilities that sell or serve food to the public are inspected routinely. These facilities include:

  • restaurants,
  • pubs and lounges,
  • hospitals and care facilities,
  • food and espresso carts,
  • coffee outlets,
  • delis,
  • bakeries,
  • butcher shops,
  • grocery stores,
  • and more, including temporary events where food is sold.

The purpose of the inspections is to ensure that food is being handled properly from receiving through preparation to serving.

Environmental Health Officers observe kitchen workers' food handling practices, and ensure that:

  • equipment is maintained in good operating condition and working properly,
  • adequate food temperatures are reached in preparation and storage of food,
  • proper cooling practices are followed, and
  • proper cleaning and sanitizing methods are followed.

Complaints

If you have a complaint about food handling at a facility or restaurant, please contact Health Protection & Environmental Services

Community Care Facilities

> View residential and child care inspection reports

Licensing officers carry out routine inspections and deliver inspection reports to community care facilities. If a requirement is not met, a follow up inspection is done to ensure ongoing compliance with regulations. The inspection report provides the licensee with information regarding the regulatory requirements that are not met, and for these, states corrective actions and a corrective date to address outstanding concerns.

Information from routine inspection reports for Residential Community Care Facilities and Child Care Facilities are available online.  Residential facility inspection since October 1 2008, and Child Care facility inspections since March 1 2010 are posted.

Please be careful not to interpret the status of a particular facility based solely on an inspection report. You are encouraged to browse the history of a facility and do other research such as contacting the facility before arriving at any conclusions. This web site has been designed to convey similar information to the general public as they would receive through a request under the Freedom of Information and Protection of Privacy Act of B.C.

While every effort is made to keep the information up-to-date and make sure that it is accurate, the Vancouver Island Health Authority is not responsible for discrepancies between information posted here and the actual inspection reports provided to the care facility and maintained in the VIHA Community Care Licensing offices.

For more information, please read the Frequently Asked Questions and contact the Licensing Office.

Drinking Water Facilities 

> View drinking water system reports

All living organisms require water. Health and living conditions, biodiversity and population growth are all regulated by water. This makes water a very valuable resource with many competing interests. The focus of Vancouver Island Health Authority’s Drinking Water Program is ensuring the safety of the water reaching the consumer for domestic purposes.

The team of Drinking Water Officers includes Medical Health Officers, Environmental Health Officers and Public Health Engineers, all working together to

  • Protect the water source
  • Require adequate treatment and disinfection methods as appropriate
  • Monitor regularly and systematically to identify problems
  • Initiate prompt action to remove threats to drinking water
  • Provide follow up to ensure that necessary improvements are completed
  • Communicate openly with the public about the quality of their drinking water.

A drinking water system provides water for domestic purposes to anything other than a single family dwelling. A water system could be a restaurant with its own well, a campground, a rural subdivision or a large municipal system.

Water systems subject to the permitting provisions of the DWPA are inspected on a routine basis. The inspection frequency is based on risk factors such as water source, treatment methods, population served and system operation. The purpose is to ensure that the systems are operating in compliance with the Drinking Water Protection Act and Drinking Water Protection Regulation, and are providing safe water to consumers. A hazard rating is assigned to each water system, based on compliance with the most recent inspection and factors specific to the system including the use of a multi-barrier approach to reduce the risk of, or to prevent contamination of the system.

For more information regarding individual water systems, please contact Health Protection and Environmental Services.